To allow time for all patients and scheduled surgical
procedures, we operate by appointments only. Emergency cases shall always
receive top priority, which is why occasional appointment delays
are unavoidable. Please realize that we always attempt to see each client in a
Cancellation / No Show Policy
Please give a 3 hour notice to the clinic for any appointment you need to cancel. If 3 appointments are missed or appropriate time was not given for the cancellation, a $30 fee will be needed to make future appointments.
Please arrive on-time for your appointment to ensure consideration for other clients. Late appointment arrivals can only be seen if time is available and at the doctor's discretion.
For you and your pet's safety, all dogs
must be on a 5ft or shorter leash (no retractable leashes please) and properly controlled while in the waiting area or exam
All cats must be presented in an appropriate cat carrier or on a
For your convenience, 'drop-off'
appointments are available. A 'drop off' means you could bring your pet in the
morning and leave him/her with us so our doctor can examine the patient in
between appointments or at the time purposely reserved for admitted patients.
Once the doctor has examined your pet, he will give you a call to discuss your
pet's condition and treatment.
We require full payment at the time that services are rendered.
For your convenience, we accept Visa, MasterCard, American
Express, Discover, cash and personal
When unexpected illness strikes a pet, unexpected
expense strikes as well. St. Anna Veterinary Clinic understands this and is able
to make some special arrangements through the CareCredit program. It takes just
5 minutes to complete an application and will allow you to break down your
payment into monthly installments. You can either apply at our hospital for
immediate approval, or apply yourself online at:
Highlights of the CareCredit program:
- Low Monthly Payments
- Interest Free For 6 Months
- Determine Approval in a Few Minutes
- No Annual